News & Announcements

OFS the operator of the Financial Ombudsman Scheme Oriental Daily

OFS the operator of the Financial Ombudsman Scheme .. - 15 Nov 2016

Platform for consumers to file financial disputes New Straits Times

Kuala Lumpur: Bank Negara Malaysia (BNM), under its newly-launched Ombudsman for Financial Services (OFS), would see a platform for financial services consumers .. - 07 Nov 2016

OPK tangani aduan babit bank dan insurance Berita Harian

Ombudsman Perkhidmatan Kewangan (OPK), pengendali skim ombudsman .. - 04 Nov 2016

BNM Governor launches the Ombudsman for Financial Services Malay Mail

Bank Negara Malaysia Governor Datuk Muhammad Ibrahim together with the Ombudsman for Finacial Services (OFS) .. - 04 Nov 2016

Improving financial decision-making New Straits Times

COLLABORATION: Ombudsman for Financial Servises and FSPs play key role in enhancing consumer awareness, say Bank Negara chief .. - 04 Nov 2016

Bank Negara may disclose customer service index The Star

Index will generate long-term benefits for consumers .. - 04 Nov 2016

BNM kendalikan 6685 kes aduan bank pada 2015 Utusan Malaysia

KUALA LUMPUR 3 Nov. - Bank Negara Malaysia (BNM) telah mengendalikan 6,695 aduan berkaitan perbankan dan insurans sepanjang 2015, lebih rendah .. - 04 Nov 2016

BNM jangka kadar aduan menurun Kosmo

KUALA LUMPUR - Bank Negara Malaysia (BNM) menjangkakan kadar aduan perbankan dan insurans akan terus menurun selepas penyedia perkhidmatan kewangan (FSP) bertindak .. - 04 Nov 2016

BNM mulls customer index for financial service providers The Edge Markets

KUALA LUMPUR: Bank Negara Malaysia (BNM) is considering publishing the outcome of financial service providers’ customer service index to generate long-term benefit to consumers by helping them t.. - 04 Nov 2016