Board of Directors

Chairman

Y. Bhg. Tan Sri Datuk Seri (Dr) Foong Cheng Yuen has been the Chairman of OFS since 16 August 2016.

Tan Sri Datuk Seri graduated from the University of London with LL.B. (Honours) in 1969 and was called to the English Bar by the Honourable Society of the Inner Temple in 1970. He was conferred a honorary Doctorate of Laws degree by the University of the West of England in 2011.

Tan Sri Datuk Seri led an illustrious career as a High Court Judge at Kuala Lumpur (Criminal Division), Johor Bahru, Shah Alam, Kuala Lumpur (Civil Division), Ipoh and Kuala Lumpur (Family Division and Civil Division). Tan Sri Datuk Seri was elevated to the Court of Appeal in 2005 and subsequently elevated to the Federal Court (Malaysia Supreme Court) in 2009. As a Federal Court Judge, he was made a Managing Judge of the Civil Division of the High Court at Kuala Lumpur and of the High Court and Subordinate Courts in the State of Penang. He retired from the Malaysian Judiciary on 25 February 2012.

While in practice, Tan Sri Datuk Seri served as a legal adviser to numerous guilds and associations in Malaysia. He currently serves as an independent director of several companies including Genting Berhad, OWG Group Berhad, Paramount Corporation Berhad, Bina Puri Properties Sdn Bhd and Legal Plus Sdn Bhd. He was also made Bencher of the Honorable Society of the Inner Temple, London in 2009. He was called to the Malaysian Bar as an advocate and solicitor in 1971. He was engaged in private legal practice in both criminal and civil law, majoring in insurance law from 1971 to 1990.

Tan Sri Datuk Seri also holds the following positions:

  • Arbitrator of the International Court of Arbitration of the International Chamber of Commerce (ICC)
  • Arbitrator of the Kuala Lumpur Regional Centre for Arbitration
  • Senior Consultant to the China Asean Legal Cooperation Centre based in Hainan, Peoples’ Republic of China
  • Advocate & Solicitor of the High Court of Malaya
  • Trustee of the Community Chest of Malaysia

 

Deputy Chairman

Y.Bhg. Tan Sri Dato’ Sri Tay Ah Lek has been the director and deputy Chairman of OFS since December 2004.

Tan Sri Dato’ Sri is currently the Managing Director and Chief Executive Officer of Public Bank. He joined Public Bank as a pioneer staff in 1966. Prior to his present designation in Public Bank, he was the Executive Vice-President of the former Public Finance, then the Executive Vice-President and Executive Director of Public Bank. He has immense experience in the banking and finance industry for 56 years.

Tan Sri Dato’ Sri graduated from Henley, United Kingdom with an MBA and attended the Advanced Management Program at Harvard Business School. He is an Emeritus Fellow of the Malaysian Institute of Management. He is also a Fellow of the Chartered Banker of the Asian Institute of Chartered Bankers, a Fellow of the CPA Australia and the Financial Services Institute of Australia.

He is also the Chairman of the Association of Hire Purchase Companies Malaysia and a director of Cagamas Holdings Bhd and ASEAN Finance Corporation Ltd.

Non-Executive Independent Director

Y. Bhg. Tan Sri Dato’ Sri Zaleha binti Zahari has been the director of OFS since July 2017.

Tan Sri Dato’ Sri Zaleha qualified as a Barrister-at-Law, Middle Temple, London in 1971 prior to joining the Judicial and Legal Service. She also holds a Certificate in Legal Drafting from the University of London.

In the 20 years of her service in the Judicial and Legal service, she had served inter alia, as a Magistrate, Senior Assistant Registrar of the High Court, Deputy Public Prosecutor as well as Legal Adviser to the Ministry of Education, the Economic Planning Unit, the Ministry of Home Affairs as well as the Department of Inland Revenue. She was the Head of the Civil Division in the Attorney General’s Chambers prior to being appointed as a Judge of the superior court.

Tan Sri Dato’ Sri Zaleha was appointed as a Judicial Commissioner and subsequently as Judge of the High Court, then Court of Appeal Judge and thereafter, appointed as the Federal Court Judge in 2012. She retired from the Malaysian Judiciary in November 2014.

Currently, Tan Sri Dato’ Sri Zaleha serves as an Independent Non-Executive Director of Genting Plantations Berhad. She is also the Chairman of the Operations Review Panel of the Malaysian Anti Corruption Commission.

Non-Executive Independent Director

Y. Bhg. Prof. Datuk Dr. Marimuthu Nadason has been the director of OFS since December 2004.

He holds a Doctorate in Business Administration from an international university, double Masters in Business Administration from the International American University as well as from the Phoenix International University (2008). He was conferred an Honorary Professorship in Consumer Behaviour by the Stichting Eurogio University College Netherlands (2014), Honorary Professor and Panel Expert for IIC University of Technology Cambodia (2014) and Visiting Professor in Consumer Relations by the International University of Georgia (2016).

He is currently an Independent Non-Executive Independent Director of Puncak Niaga Holdings Berhad. He also serves in several Non-Governmental Organisations (NGOs), including Chairman, Malaysian Standards and Accreditation Council, Department of Standards Malaysia, Ministry of Science, Technology and Innovation; Commissioner, National Water Services Commission (SPAN), President, Federation of Malaysian Consumers Association (FOMCA), President, Malaysian Association of Standard Users, CEO of Education and Research Association for Consumers (ERA Consumer Malaysia) and Institute of Integrity Malaysia.

He is a Council Member of Consumers’ International (CI), London. He was a Chairperson for the Asian Partnership for Development of Human Resources in Rural Asia (AsiaDHRRA), Philippines. He holds various advisory roles in several Government/Independent Boards at national and international levels.

Non-Executive Independent Director

Mr Ong Chong Hye has been the director of OFS since December 2004.

He is a Fellow of the Chartered Institute of Bankers (England) and a Fellow of the Chartered Management Institute (UK). He holds a Master’s degree in Business Administration and is a Certified Financial Planner.

Mr Ong served Standard Chartered Bank PLC and its Malaysian subsidiary for 36 years where he held several senior positions in domestic and international banking before retiring as Head of Banking Services. During that time, he was involved in business continuity and crisis management as part of the Group Operational Risk Management team. He was the Chief Inspector of the bank in Malaysia and a member of the Group HR Assessment Centre. He also attended the Pacific Rim Banking Programme at the University of Washington.

Mr Ong sat on the Rules of Committee of the Association of Banks in Malaysia (ABM) for over two decades. In addition, he had worked with the International Banking Commission, ICC Paris, in the development of the Uniform Customs and Practice for Standby Guarantees. He was also a member of the Panel of Experts in DOCDEX Rules, ICC Paris, on dispute resolution relating to international trade. Mr Ong is also the Chairman of the Planters Benevolent Trust Malaysia and a Trustee of the Malaysian Estates Staff Provident Fund.

Non-Executive Independent Director

Encik Mohd Radzuan bin Ab Halim has been the director of OFS since December 2004.

Encik Radzuan is a Barrister of Lincoln’s Inn. Besides an MBA in Finance and Investments from UCLA, he also holds professional qualifications in Economics, Finance and Law.

Encik Radzuan has more than 20 years of experience in the commercial and investment banking sectors where his knowledge and experience saw him involved in two local bank rescues.

He served as a lecturer at the University of Malaya and the National University of Singapore. He was a regular columnist with the Edge from 1998 till 2013. In 2009, he was appointed by the Honorable Minister of the Ministry of International Trade and Industry (MITI) to the Academic Advisory Council, Economic Research Institute for ASEAN and East Asia (ERIA).

Non-Executive Non-Independent Director

Y. Bhg. Datin Veronica Selvanayagy has been the director of OFS since October 2011.

Datin Veronica was called to the Bar in 1991 and was in practice for a period of 6 years handling both litigation and conveyancing matters. She subsequently joined the insurance industry as Head of the Legal team of AIA Malaysia. She has more than 20 years’ experience and expertise in the local insurance industry that includes corporate mergers and acquisitions, joint ventures and general consultation. She also had legal responsibilities for the AIA entities in India, Sri Lanka and Indonesia.

Datin Veronica is currently the General Counsel and Exco member of AIA Malaysia overseeing the legal, company secretarial, investigation, corporate governance, corporate security, business continuity and occupational safety functions for AIA Bhd, AIA Public Takaful, AIA Health Services Sdn. Bhd. and AIA Pension Asset Management Sdn. Bhd. Datin Veronica is also active in the legal field and local insurance industry where she holds the following positions:

  • Chairperson of Competition Act Task Force, Life Insurance Association of Malaysia (LIAM)
  • Member of the Disciplinary Committee, Malaysian Financial Planning Council (MFPC)
  • Member of the Administration and Finance Committee, Life Insurance Association Malaysia (LIAM)

 

Non-Executive Non-Independent Director

Mr Antony Lee has been the director of OFS since December 2017.

He has been the Chairman and the Chief Executive Officer of AIG Malaysia Insurance Berhad since October 2013. Currently, he is also the Chairman of PIAM.

Mr Antony Lee has been in the insurance sector for more than 16 years. Since joining AIG in 2001, he has been instrumental in various operational disciplines including as a CEO of AIG’s first Global Services Hub located in Malaysia and Regional Vice President of Commercial and Consumer Businesses in the Asia Pacific Region.

Prior to AIG Malaysia, Mr Antony Lee served as the Chief Executive Officer of AIG Vietnam where his responsibilities included the development of one of AIG’s growth countries in Asia Pacific.

Non-Executive Independent Director

Mr Jeremy Lee has been appointed as the director of OFS since March 2018.

He holds a Bachelor of Economics and a Bachelor of Jurisprudence degree from the University of Malaya, a Certificate in Legal Practice from Malaysia’s Legal Profession Qualifying Board and a Masters in Law from Boston University School of Law in Massachusetts, United States of America.

Mr Jeremy Lee served as the Chief Executive Officer of the Ombudsman for Financial Services (OFS) from August 2012 to 15 November 2017.

Prior to joining OFS, Mr Jeremy Lee had served Bank Negara Malaysia and has more than 25 years experience in regulating and supervising the banking and insurance industry in Malaysia. He was also the General Counsel for Bank Negara Malaysia.

He represented Malaysia for the trade in finances services negotiations at World Trade Organisation (WTO) in Geneva, Switzerland, as well as negotiations for regional and bilateral free trade agreements.

He is currently a member of the Small Debt Resolution Committee established by Bank Negara Malaysia to provide assistance to small and medium enterprises that are constrained by financial difficulties.

Non-Executive Independent Director

Ms Kalpana Sambasivamurthy has been appointed as a Non-Executive Non-Independent Director of OFS since July 2018. She is the Executive Director of The Association of Banks in Malaysia.

Ms. Kalpana spent a decade in legal practice and thereafter moved into the corporate arena. She has more than 18 years experience advising on complex mergers & acquisitions, banking matters and general corporate matters.

Ms Kalpana holds LLB (Hons) from University of The West of England, Bristol and a Masters in International Relations from The University of Nottingham.

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