Our Members (with effect from 1 October 2016)

Consumers can refer eligible disputes involving any of the following Members:


  1. AIA Berhad
  2. Allianz Life Insurance Malaysia Berhad
  3. AmMetLife Insurance Berhad (formerly known as AmLife Insurance Berhad)
  4. AXA Affin Life Insurance Berhad
  5. Etiqa Life Insurance Berhad
  6. Gibraltar BSN Life Berhad (formerly known as Uni.Asia Life Assurance Berhad)
  7. Great Eastern Life Assurance (Malaysia) Berhad
  8. Hong Leong Assurance Berhad
  9. Manulife Insurance Berhad
  10. MCIS Insurance Berhad (formerly known as MCIS Zurich Insurance Berhad)
  11. Prudential Assurance Malaysia Berhad
  12. Sun Life Malaysia Assurance Berhad
  13. Tokio Marine Life Insurance Malaysia Berhad
  14. Zurich Life Insurance Malaysia Berhad (formerly known as Zurich Insurance Malaysia Berhad)


  1. AIA General Insurance Berhad
  2. AIG Malaysia Insurance Berhad
  3. Allianz General Insurance Company (Malaysia) Berhad
  4. AmGeneral Insurance Berhad
  5. AXA Affin General Insurance Berhad
  6. Berjaya Sompo Insurance Berhad
  7. Chubb Insurance Malaysia Berhad
  8. Etiqa General Insurance Berhad (formerly known as Etiqa Insurance Berhad)
  9. Great Eastern General Insurance (Malaysia) Berhad (formerly known as Overseas Assurance Corporation (Malaysia) Berhad)
  10. Liberty Insurance Berhad
  11. Lonpac Insurance Berhad
  12. MPI Generali Insurans Berhad
  13. MSIG Insurance (Malaysia) Berhad
  14. Pacific & Orient Insurance Co. Berhad
  15. Progressive Insurance Berhad
  16. QBE Insurance (Malaysia) Berhad
  17. RHB Insurance Berhad
  18. The Pacific Insurance Berhad
  19. Tokio Marine Insurans (Malaysia) Berhad
  20. Tune Insurance Malaysia Berhad  
  21. Zurich General Insurance Malaysia Berhad


  1. AIA PUBLIC Takaful Berhad     
  2. AmMetLife Takaful Berhad (formerly known as AmFamily Takaful Berhad)
  3. Etiqa Family Takaful Berhad (formerly known as Etiqa Takaful Berhad)
  4. Etiqa General Takaful Berhad
  5. Great Eastern Takaful Berhad
  6. Hong Leong MSIG Takaful Berhad
  7. HSBC Amanah Takaful (Malaysia) Berhad
  8. Prudential BSN Takaful Berhad
  9. Sun Life Malaysia Takaful Berhad
  10. Syarikat Takaful Malaysia Am Berhad
  11. Syarikat Takaful Malaysia Keluarga Berhad (formerly known as Syarikat Takaful Malaysia Berhad)
  12. Takaful Ikhlas Berhad
  13. Zurich General Takaful Malaysia Berhad
  14. Zurich Takaful Malaysia Berhad



  1. AEON Credit Service (M) Bhd
  2. Alipay Malaysia Sdn. Bhd. (formerly known as helloPay Malaysia Sdn. Bhd.)
  3. Axiata Digital eCode Sdn. Bhd.
  4. Bandar Utama City Centre Sdn. Bhd.
  5. BigPay Malaysia Sdn. Bhd.(formerly known as TPaaY Asia Sdn. Bhd.)
  6. Celcom eCommerce Sdn. Bhd.
  7. Chevron Malaysia Limited
  8. DIV Services Sdn. Bhd. (formerly known as ePetrol Services Sdn. Bhd.)
  9. Fass Payment Solutions Sdn. Bhd.
  10. Finexus Cards Sdn Bhd(formerly known as MAA Cards Sdn. Bhd.)
  11. Fullrich Malaysia Sdn. Bhd.
  12. GPay Network (M) Sdn. Bhd.
  13. iPay88 (M) Sdn. Bhd. (formerly known as Mobile88.com Sdn. Bhd.)
  14. I-Serve Payment Gateway Sdn Bhd
  15. JuruQuest Consulting Sdn. Bhd
  16. ManagePay Services Sdn. Bhd.
  17. Maxis Broadband Sdn Bhd (formerly known as Maxis Mobile Services Sdn. Bhd.)
  18. Merchantrade Asia Sdn. Bhd.
  19. Mobile Money International Sdn. Bhd.
  20. MobilityOne Sdn. Bhd.
  21. MOL AccessPortal Sdn. Bhd.
  22. Mruncit Commerce Sdn. Bhd.
  23. Numoni DFS Sdn. Bhd. (formerly known as Com2U Sdn. Bhd.)
  24. PayPal Pte. Ltd.
  25. Petron Fuel International Sdn. Bhd.
  26. Presto Pay Sdn. Bhd. (formerly known as EPP Solution Sdn. Bhd.)
  27. Raffcomm Sdn. Bhd.
  28. Shell Malaysia Trading Sdn. Bhd.
  29. SiliconNet Technologies Sdn. Bhd.
  30. Silverlake Global Payments Sdn. Bhd.
  31. SMJ Teratai Sdn. Bhd.
  32. TNG Digital Sdn. Bhd.
  33. Touch 'n Go Sdn. Bhd.
  34. Valyou Sdn. Bhd. (VBS)
  35. Webonline Dot Com Sdn. Bhd.
  36. WeChat Pay Malaysia Sdn. Bhd.
  37. XOX Com Sdn. Bhd.


  1. AEON Credit Service (M) Bhd
  2. Synergy Cards Sdn. Bhd.


  1. Boustead Petroleum Marketing Sdn. Bhd.
  2. Chevron Malaysia Limited
  3. Petron Fuel International Sdn. Bhd.
  4. Petronas Dagangan Berhad
  5. Radius Fuel Cards. Sdn. Bhd
  6. Shell Malaysia Trading Sdn. Bhd.